Do you charge an extra fee for shipping?
At Ocean Wrap, we believe in adding value to the shopping experience of all our customers. Hence, we provide free shipping across India, regardless of the city or state you live in.
Why should I choose Ocean Wrap for my baby over other diaper companies in the market?
There are a number of benefits of choosing the products of Ocean Wrap over our competitors. To begin with, our cloth diapers are 100% natural and do not contain any harmful chemicals or raw materials that can have adverse effects on your baby. Hence, you can ensure safe usage of these diapers for your baby in the short or long term. Our diapers stay dry and moisture-free for up to 12 hours and can be washed as well as reused according to your convenience. Another reason to choose us is that we offer a wide variety of diapers in different sizes. They are made with 100% cloth and are kind to the environment. Therefore, you cannot just ensure the safety of your baby but also reduce your carbon footprint at the same time.
How much time do I need to wait for my order to be delivered?
We are super prompt with deliveries and strive to ship all orders as soon as possible after they are placed on our system. It takes approximately two days for us to ship the order. Once an order is shipped, we inform you of the same through email and also provide you with a tracking number so that you can track your product when you want until it is delivered. Depending on your location, it can take anywhere between 5-7 days for the order to be delivered.
What payment options do you offer?
We offer a number of payment options. Customers can pay using Wallets or Visa/Mastercard.
Can I expect any discounts or deals when I buy from Ocean Wrap?
Ocean Wrap introduces exciting new deals and discounts from time to time for its loyal customers. You can avail of our value packs or get additional discounts during checkout.
What do I do if I receive the wrong product?
We apologize for any inconvenience caused to you during or post-order delivery. We try to provide our customers with the best possible shopping experience, but human error is sometimes unavoidable. If you have received the wrong product, please get in touch with our support team, and we will rectify the mistake as soon as possible.
I live outside the country. Do you ship internationally?
Yes, we do with nominal shipping charges. That said, you will be required to bear any customs duty that is applicable to your product.